How can I tell this site is encrypted?

Your security is very important to us. We take a number of measures to help safeguard you while you are using this site. You can help by taking a few moments to learn the signs that you are connected correctly. You can then have confidence that you are using the real Patient Access site and that all your communication with it is safe from eavesdroppers.

This site uses a security certificate issued by a trusted authority. We use Thawte – one of the largest. This is a way to prove the site is genuine and to tell your browser to use strong encryption for every page you view. You will see the same technique used by on-line banks and many on-line shops.

Please check the certificate for yourself and familiarise yourself with how it looks in your browser. Whenever you use the site, check to make sure the certificate is still there, as shown below. If it isn’t present, don’t use the site and report the problem to your GP to bring to our attention.

Internet Explorer

Check the site address carefully. Notice how the main part of the address is in bold emisaccess.co.uk. This helps you see that you are connected to the correct site. The first part of the address, also in bold, reads 'https'. The 's' at the end stands for ‘secure’ and must be present to ensure that your browser is using encryption.

The Internet Explorer address bar for Patient Access

Notice the icon of a padlock to the right of the address. Click on this for more information about the security certificate the site uses. If this changes you should look carefully to ensure that it is a genuine certificate.

The Internet Explorer website identification pop-up

The link 'Should I trust this site?' gives even more information from Microsoft on security and safety.

Firefox

Check the site address carefully. Notice how the main part of the address is in bold emisaccess.co.uk this helps you see that you are connected to the correct site. The first part of the address reads ‘https’ the ‘s’ at the end stands for ‘secure’ and must be present to ensure that your browser is using encryption. Note the blue tinted box at the left, this shows that the site is using a security certificate. Pause your mouse curser over the blue box to see the certificate publisher.

The Firefox address bar

Click on the box to see more details about the certificate.

The Firefox security information pop-up

Other browsers

Read your browser’s help documentation to find out how to check site security.